Head of IT Infrastructure -Retail Bank (based in HONG KONG)

Our client is one of the famous retail banks in Hong Kong. They are seeking an experienced IT professional to join their elite team.


• Oversee daily and general operation of the infrastructure team, including systems, network, PC support, helpdesk and data centre
• Practice ITIL and technology risk management to guarantee the quality of timely service
• Closely monitor the performance of operation and service, manage IT fixed assets, plan disaster recovery drills and strategies, provide support to IT projects, deliver troubleshooting solutions, and manage vendors
• Handle both internal and external audits and reviews
• Sensitive to the latest technology trends and development, suggest relevant improvement and recommendation accordingly


• Bachelor Degree holder in Information Technology, or related disciplines
• At least 10 to 15 years of relevant working experience in IT operation with experience in Retail banking
• Good understanding and practice of ITIL and technology risk management
• Strong technical background with excellent people management skills
• Proactive, independent, able to multi-task under pressure
• Good communication skills in English, Cantonese and Mandarin


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