Desktop Support Engineer

Our client is a fast-growing System Integration (SI) Company which focused on offering end-to-end technology and business solutions for Telecommunications & Internet Service Providers. Headquartered in Hong Kong, they currently have operations in over 8 countries in Asia Pacific and continue to expand across the region. They are now looking for a high caliber to join their Hong Kong office as an Assistant Network Engineer.

Responsibilities:


• Perform network implementation and project management
• Conduct system integration and application rollout
• Carry out maintenance support of the network products
• Work closely with vendors to implement different solutions
• Handle escalation procedure for networking products with vendors
• Perform problem troubleshooting, hardware replacement and software update
• Required to travel, work at night or standby for emergency call if necessary


Requirements:


• Diploma or above in Computer Engineering, Electronic Engineering or equivalent discipline
• A minimum of 1 year of relevant work experience
• Mature, committed and willing to work overtime
• Good communication and interpersonal skill
• All applicants must be proficient in Microsoft Office Suite and problem-solving.
• Passionate about the SI industry and willing to learn new technologies and solutions
• Attentive to details, able to work under pressure and meet tight deadlines
• Fluent Cantonese and English; Mandarin is a plus

 

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