Sales Operation Analyst (based in Singapore)
Our Client is a one of the Global Top Manufacturing and Engineering Software Vendors. They are seeking for a Sales Operation Analyst to support the sales team for sales process, reporting, and CRM requirements. This role is based in Singapore and covers SE Asia.
Responsibilities:
• Process high volume of direct and indirect sales orders and provide general sales support to achieve objectives (reporting, planning and analysis)
• Act as customer’s point of contact
• Work independently in resolving business issues effectively and productively with systems and data
• Work on daily administrative tasks and general duties in the sales department
• Responsible in documenting operational processes, ensure efficiency and high quality work
• Utilize Salesforce CRM to perform data export and contract recording
• Ensure compliance with internal policies and regulations such as communicating clearly to distributors on license compliance for selling to different countries in SE Asia
• Quarter-end overtime working will be required
Requirements:
• Bachelor in Business or related disciplines
• Around 8 to 15 years of experience in sales operation positions from MNC
• Strong skills in Excel (such as using wizards and Pivot Table) and Power Point
• Highly Organized with strong time-management skills and ability to multi-task
• Able to work independently, a self-starter and highly motivated
• Good attention to detail and procedure management skills
• Fast learner with the ability to adapt to a fast growing environment
• Experience in using Salesforce CRM is a plus
• Good communication and presentation skills in English
• Willing to travel (less than 20%)
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